Privacy Policy

We are Client Focused. The information that we  hold in relation to individuals is known as their ‘personal data’. We will only include  information that we obtained from you directly.

Our website address is: http://www.clientfocused.co.uk.

What personal data we collect and why we collect it

The personal data collected is names, email addresses and work contact details which is obtained from your online application form.

This personal data is needed to;

  • confirm your identity
  • communicate matters relating to the event to you
  • enable payments to be made by you for an event
  • ensure the safety of individuals at an event
  • help you access the event
  • be included in the events’ participants’ list (data used ‘name’ and ‘school name’ only)

By default WordPress does not collect any personal data about visitors, and only collects the data shown on the User Profile screen from registered users. However some of your plugins may collect personal data. You should add the relevant information below.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

All contact form submissions will be kept for a one year period for customer service purposes. No information submitted through them will be used for third party marketing purposes.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Who we share your data with

We do not share any personal data with anyone.

Contact information

If you would like to discuss anything in this privacy notice, please contact; Beverley Chambers 0787 568 1856

How we protect your data

We use internal reporting systems procedures to deal with data breaches.